Getting Started with Auto Case Creation in Aptean Respond

The new Auto Case Creation functionality in Aptean Respond uses in-product AI to remove the friction of manual complaint intake by automatically creating cases from incoming data.

Part of Respond's broader AI strategy and planned capabilities, it helps complaints teams work more efficiently while maintaining the consistency, control, and oversight required in regulated environments.

Watch our 30-minute on-demand customer session to see how Auto Case Creation works, and what it could mean for your existing complaints process.

In this session, we cover:

  • An overview of Aptean’s AI product offering, including AppCentral, Aptean Intelligence, and Aptean Intelligence as a Service
  • How AI-supported Auto Case Creation works within Aptean Respond and fit into existing complaint workflows
  • A demonstration of Auto Case Creation
  • An opportunity to ask questions directly to our expert team

Watch now to see how Auto Case Creation can help reduce complaint administration while supporting compliant complaint handling.

Please Note: This session does not cover how to configure or deploy Auto Case Creation in your own Aptean Respond instance. For enablement and implementation support, please contact your Account Manager.

Watch the On-Demand Webinar