Your CRM Can't Handle DCA Claims. Our Platform Can.
The FCA's December 2025 deadline looms, and millions of car finance customers are waiting for answers. Your reputation (and their trust) hangs in the balance.
60% of top banks and insurers rely on Aptean Respond to resolve 99% of complaints within the FCA's eight-week timeframe. Our customers save up to £1.8 million in handling efficiencies.
60% of top banks and insurers rely on Aptean Respond to resolve 99% of complaints within the FCA's eight-week timeframe. Our customers save up to £1.8 million in handling efficiencies.
Choose Aptean Respond for:
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Ready-made DCA workflows for faster case processing
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AI-powered case treatment templates to ensure consistent outcomes
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Built-in remediation tools meeting FCA requirements
- Automated reporting to track deadline progress
- Watertight audit trails for every decision
Aptean Respond delivers what CRMs, custom-built workflows and spreadsheets can't: case-centric views, industry-compliant workflows, and advanced features like text analytics and vulnerable customer support. All ready to go, straight out of the box.
Get motor finance complaints sorted, quickly. Fill in the form to book your demo.
Get motor finance complaints sorted, quickly. Fill in the form to book your demo.
