Did you know?
In 2020, the Consumer Financial Protection Bureau (CFPB) saw a 44% increase in customer complaints.
And with constantly changing global reforms, the US is discovering a radically new regulatory landscape when it comes to customer complaints. This evolving environment has provided challenges for the financial services industry in particular, with new legal and regulatory changes such as CCPA coming into force last year. The addition of increased competition, ever-changing risk and heightened customer expectations, has made navigating these regulations increasingly difficult.
It is now more important than ever for US financial services companies to comply with these regulations in order to avoid large fines.
This short guide provides insight into:
- The current US financial services regulatory environment
- What can be learned from already adopted regulatory change in Europe
- How to prepare your organization for future regulatory change in the US
If you’d like to read our new guide, complete the form to download your free copy.